Who we are
Last updated: 26 August 2026
This section explains how BOT VON FARMAND LTD, trading as Bot von Farmand Agency, collects, uses and protects personal information when you use the Bot von Farmand Agency App.
This policy applies to the Bot von Farmand Agency service accessed through our website, Android app distributed through Google Play, and any future iPhone/iOS app distributed through the Apple App Store.
About the App
The Bot von Farmand Agency App is a private creator and host management platform for members of Bot von Farmand Agency.
The app allows registered hosts to access information and services including:
- Creator and agency account information
- TikTok LIVE performance statistics
- Diamonds, LIVE hours and LIVE days
- Monthly targets and progress
- Estimated and earned agency rewards
- Campaigns and additional tasks
- Competitions and agency opportunities
- Academy and educational content
- Announcements
- Messages
- Support tickets
- Battle and match information
- Notifications
- Profile and account settings
Information We Collect
Depending on how you use the app, we may collect and process information including:
- Your TikTok @username
- Your name where provided
- Email address
- Account and login information
- Profile image
- TikTok creator information
- TikTok LIVE statistics and performance information
- Diamonds earned
- LIVE hours and LIVE days
- Agency targets and progress
- Reward information
- Campaign and task participation
- Competition participation
- Battle or match requests
- Messages sent through the app
- Support tickets and replies
- Notification information
- Account activity required to operate and secure the service
We only collect information that is reasonably required to provide and operate the Bot von Farmand Agency service.
TikTok Creator Information
The app may display TikTok-related creator information supplied to or managed by Bot von Farmand Agency as part of our agency services.
This may include TikTok usernames, creator statistics, LIVE activity, diamonds, LIVE days, LIVE hours, targets and other performance information.
This information is used to provide creators with access to their agency performance information, targets, rewards, opportunities and support.
How We Use Your Information
We may use personal information to:
- Create and manage your account
- Verify and identify agency members
- Display your creator information
- Provide personalised agency statistics
- Track targets and progress
- Calculate or display estimated agency rewards
- Record completed tasks and campaigns
- Provide Academy and educational content
- Send important agency notifications
- Provide messaging and support services
- Manage support tickets
- Manage battle and match requests
- Provide campaigns and creator opportunities
- Improve the operation and security of the app
- Prevent misuse or unauthorised access
- Comply with legal or regulatory requirements
Messages and Support Tickets
The app allows users to communicate with authorised members of Bot von Farmand Agency through messaging and support features.
Messages and support ticket information may be stored so that we can respond to enquiries, provide support, maintain appropriate records and resolve issues.
Rewards, Targets and Creator Statistics
The app may display creator targets, performance information, reward progress and estimated rewards.
These features are used as part of the agency’s creator support and reward programme.
Users do not purchase digital goods through the Bot von Farmand Agency App.
The app does not operate a cryptocurrency, NFT, gambling or play-to-earn service.
Sharing of Information
We do not sell your personal information.
Information may be shared with trusted service providers where reasonably necessary to operate, host, secure or maintain the app and its services.
We may also disclose information where required by law, regulation, court order or another lawful authority.
Access to agency information is restricted according to account permissions. Hosts should only be able to access information that they are authorised to view.
Location Information
The Bot von Farmand Agency App does not provide a feature for users to share their current precise physical location with other users.
Data Storage and Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Access to administrative and creator information is restricted to authorised users where appropriate.
No internet-based service can guarantee absolute security, but we take reasonable steps to protect information held through our systems.
Data Retention
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide agency services, maintain appropriate business records, resolve disputes, enforce agreements or comply with legal obligations.
Information that is no longer required may be deleted or anonymised where appropriate.
Account and Data Deletion
Users may request deletion of their Bot von Farmand Agency App account and associated personal information.
A deletion request can be made through the support features available within the app or by contacting Bot von Farmand Agency through our website:
Where legally permitted, we will delete or anonymise personal information associated with the account.
Certain information may need to be retained where required by law, for legitimate business record-keeping, fraud prevention, dispute resolution or regulatory purposes.
Your UK GDPR Rights
Where UK data protection law applies, you may have rights including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Request restriction of certain processing
- Object to certain processing
- Request a copy of certain information
- Withdraw consent where processing relies on consent
- Raise a concern about how your personal information is handled
Requests can be made by contacting Bot von Farmand Agency through our website or through the app’s support system.
Children and Age Requirements
The Bot von Farmand Agency service is intended for creators who meet the agency’s eligibility requirements.
Bot von Farmand Agency requires creators joining the agency to be 18 years of age or over.
We do not knowingly operate the agency app as a service intended for children.
Google Play and Android
The Bot von Farmand Agency App may be distributed through Google Play for Android devices.
Information collected through the Android version of the app is handled in accordance with this Privacy Policy.
Any information supplied to Google directly through a Google account, Google Play or the user’s device may also be subject to Google’s own privacy policies.
Apple App Store, iPhone and iOS
The Bot von Farmand Agency App may also be made available through the Apple App Store for iPhone and other supported iOS devices.
Information collected through the iOS version of the Bot von Farmand Agency App will be handled in accordance with this Privacy Policy.
Information supplied directly to Apple through an Apple ID, the App Store or an Apple device may also be subject to Apple’s own privacy policies.
Website and Mobile App
The same core privacy practices apply whether the Bot von Farmand Agency service is accessed through our website, Android app or iPhone/iOS app, unless we specifically explain otherwise.
Our website may use cookies or similar technologies where required for website functionality, account access, security or preferences.
Changes to This Privacy Policy
We may update this Privacy Policy when our app, services, legal requirements or data practices change.
Any updated version will be published on this page and the “Last updated” date will be changed where appropriate.
Contact Us
If you have questions about this Privacy Policy, your personal information, account deletion or your data protection rights, please contact Bot von Farmand Agency / BOT VON FARMAND LTD through our website:
Suggested text: Our website address is: https://botvonfarmandagency.co.uk.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
Bot von farmand agency and tiktok verification
Bot Von Farmand Agency provides creator support, education, community services, and account verification tools for agency members.
When a member uses TikTok Login, we may receive basic TikTok account information such as their TikTok user ID, username, display name, and profile image. We use this information only to verify that the TikTok account belongs to the correct Discord community member.
We may store the verified TikTok account information together with the member’s Discord account ID so our agency bot can confirm account ownership inside our Discord community.
We do not collect TikTok passwords. We do not post content to a user’s TikTok account through this verification tool. We do not sell personal data.
Members can request removal of their linked TikTok verification data by contacting Bot Von Farmand Agency through the official website or Discord community.
Terms of Service
Terms of Service
Bot Von Farmand Agency provides creator support, education, community services, and account verification tools for agency members.
By using our website, Discord community, or verification tools, you agree to use them honestly and only for your own account.
TikTok account verification:
Our TikTok verification tool uses TikTok Login to confirm that a TikTok account belongs to the correct Discord community member. You must only verify a TikTok account that you own or are authorised to manage.
User responsibilities:
You agree not to provide false information, impersonate another person, misuse the verification system, or attempt to access another member’s account.
Limitations:
We may update, pause, or remove access to our services at any time if needed for safety, maintenance, or community management.
Data:
Our use of personal data is explained in our Privacy Policy.
Contact:
For questions about these terms, contact Bot Von Farmand Agency through the official website or Discord community.